Inpoint
Inpoint, an Aon business

Claims Consulting Services

Inpoint’s consulting services help insurers embark upon or accelerate their claims transformation efforts.

Inpoint helps clients define their strategies, streamline processes and organization, select and implement technology solutions, and gain value from sourcing relationships. Our seasoned team consists of executives and consultants with real-world claims industry experience and forward-thinking leadership.

 Diagnostics
  • Assess the performance of your claims organization relative to the industry and identify opportunities for improvement.
  • Our services include capability assessment, quality diagnostic, efficiency diagnostic, and benchmarking.
 Strategy
  •  Develop winning transformation, operational and technology strategies for improving the claims function and optimize indemnity, expense and customer satisfaction.
  • Our services include transformation strategy, operations strategy and systems strategy.
 Process
  •  Improve claims segmentation, streamline processes and align the claims organization to optimize the end-to-end claims process.
  • Our services include claims segmentation, process design and organization effectiveness.
 Sourcing
  •  Create value by effectively sourcing claims services from business partners such as third-party administrators, supply chain partners, business process service providers, and offshore service providers.
  • Our services include external spend optimization, sourcing assessment, partner evaluation, and transition and execution.
 Technology
  • Improve claims performance by investing in technology that aligns with your business.
  • We have experience with every major claims solution provider in the industry and will provide unbiased solution recommendations based on your needs.
  • Our services include requirements definition, solution design, vendor evaluation, and systems implementation.
Learn more about Claims Optimization



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